Comprehensive Customer Services

MET is more than a single product. MET is built as an IoT-based ecosystem where eco-friendly products, comprehensive customer service, fleet managing solutions and smart charging and battery swapping solutions combined.

247 rescue team MET

24/7 Rescue Team

Your safety is our priority. No matter when and where, MET rescue team will be always on duty.

Rider safety is our top priority, and we are committed to ensure every customer gets the utmost attention and care even before they ask. Whether it is a battery issue, a flat tire, or any unforeseen circumstances, we are right there after one click on the MET Super App or a call to our hotline.

Unique Maintenance & Warranty

3 years or 30,000km

Early birds in 2024 will be honored with MET special promotion
Warranty extension: + 1 year (or +10.000 km)

Additional Extended Warranty Packages available for Commercial Customers

MET maintenance and warranty
MET super app

MET Super App

All-in-one platform to stay connected with your MET seamless experience, based on IoT core technology.

  • Charging status and battery information.
  • Trip tracking and reporting.
  • Anti-theft mode protection.
  • Realtime updated swapping station location/ status.
battery leasing MET special

Battery Leasing

< 1.500 km/month


1.500km – 3.000km


> 3.000 km/month


You can now lease our battery for as low as VND300,000 per month. Our worry-free packages allows you to use batter without having to worry about the battery as long as you own your vehicle.

Battery Swapping Station

We ease your concern about charging time. Now with less than 2 minutes, your vehicle is fully charged for the next 100 km.